Account Implementation Specialist - ServiceBridge

Chicago, Illinois, United States


As an Onboarding Specialist, you will be responsible for onboarding new customers to the ServiceBridge platform. You will act as the single point of contact during a customer's onboarding journey, and will own the onboarding plan and schedule. You will gather customer requirements, access and prepare data, and use data migration tools to load customer data into ServiceBridge. After a successful migration, you will configure the ServiceBridge product for initial use. You will lead customer Administrator training activities to ensure they understand how to use the product, and will be responsible for providing feedback to the product team on how to improve the onboarding process.




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